OVERNIGHT- Customer Service Employee

Laundry Capital

Bronx, NY, USA Remote Well Paid Job

Jun 21

This job is no longer accepting applications.

This is an OVERNIGHT position. Please do not apply if you are not available for the hours of 12am-8am.

Customer Service Associates report to a Store Manager and are responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe and friendly store. The essential functions of this position include:


* _Customer Service & Satisfaction_: Reports to work on time and in a clean uniform; assist customers with use of laundry cards, machine selection and operation, retail purchases, wash and fold orders and with any other questions or concerns that arise; keeps supervisor informed of any customer service issues they may need to help with.
* _Store Safety & Security_: Follows all safe practices to prevent accidents and injuries to customers and employees; knows what to do in emergency situations such as fires, floods and severe weather; maintains a safe environment inside and outside of the store.
* _Store Cleanliness & Upkeep_: Ensure the highest level of cleanliness is maintained inside and outside of the stores; informs supervisor when janitorial items are running low; continually walks the floor picking up debris, emptying trash containers, checking bathrooms and performing other cleaning duties as required.
* _Building & Equipment Maintenance_: Utilizes the log books to report any building or equipment maintenance issues; immediately informs supervisor of unsafe situations that arise during a shift.
* _Retail_: Can accurately utilize the cash register or point of sale computer; has a thorough knowledge of the products sold and what they are used for; encourages customers to purchase additional items; ensures retail items are neatly stocked at all times.
* _Wash & Fold_: Provides a consistent, quality product to the customer; Accurately and always utilizes log books; knows how to choose the right equipment for the amount of clothing; addresses customer concerns as best as possible; informs supervisor of any customer complaints or claims.

_Policies & Procedures_: Follows all company policies and procedures

*If you are interested in part time work we have different shifts as we are open 24 hours a day. Please review the Laundromax.com website to hear more about who we are and what we do. *

*Please apply only if you match the job description and love working with people.*

Job Type: Part-time

Job Type: Part-time

Pay: From $17.00 per hour

* Customer Service: 1 year (Preferred)

Typical start time:
* 12AM

Typical end time:
* 8AM

This Job Is:
* A job for which military experienced candidates are encouraged to apply
* Open to applicants who do not have a high school diploma/GED
* A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
* A good job for someone just entering the workforce or returning to the workforce with limited experience and education
* A job for which all ages, including older job seekers, are encouraged to apply
* Open to applicants who do not have a college diploma

Company's website:
* Laundromax.com
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