Patient Care Associate

Theraplay Inc

East Norriton, PA, USA Remote Well Paid Job

May 2

Are you an administrative professional who is a BIG KID at HEART?
Then come join us at Theraplay, Inc, where WORK meets PLAY!

Theraplay, Inc., a leading provider of children’s therapy services, is currently seeking a Patient Care Associate to join us full-time at our NEW pediatric outpatient center in East Norriton, PA This is an excellent opportunity to work with a great team and help to make a positive difference in the lives of children!

Responsibilities include, but are not limited to:

Greeting all patients, families, and visitors who enter the office. This includes assisting patients with paperwork and collecting demographic information, reviewing family guide and policies with families, reviewing patient’s insurance benefits with the family, and collecting copays and outstanding fees.
Assisting the Patient Care Coordinator in completing the new patient intake process. This may include completing intake forms, scheduling patients using our insurance guide, verifying insurance information and setting up the evaluation.
Assisting patients when finished therapy by reminding them of their next appointment date and referencing authorization period.
Completing next day appointment process.
Assisting the Patient Care Coordinator with maintaining up to date and correct insurance information on all patients.
Assisting with the upkeep of the front desk area and waiting room, as well as helping with end of day responsibilities such as taking out the trash and closing the office.

The preferred candidate will have experience working in a front office, coordination, or related customer service role, and should enjoy working around children and individuals who have disabilities. As a Patient Care Associate, you are one of the first individuals our families and patients make contact with, so having pride in customer service and satisfaction is extremely important. Candidates should have excellent organizational and communication skills, and any past experience working in a medical office is preferred.

Employees who meet benefit eligibility may receive:

Competitive pay commensurate with experience
Flexible schedule options
Comprehensive healthcare insurance plans, including medical, dental and vision
Company paid Life Insurance and Long Term Disability Insurance
Voluntary short term disability, additional life insurance, critical illness insurance and accident insurance are all available
Generous Paid Time Off plan and paid holidays
401k retirement savings plan with discretionary company contribution

The Theraplay Family of Companies now includes Theraplay, Inc., Austill’s Educational Therapy Services, Positive Steps Therapy, AOT, Inc, Fleming Therapy, and The Children’s Therapy Center. This allows us to work with children, to help them maximize their potential, in over 30 pediatric outpatient centers, in schools, and in homes throughout Pennsylvania, New Jersey, Delaware, and Virginia.

The Theraplay Family of Companies is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.

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